Top 5 Reasons Why Small Businesses Should Consider Mobile Apps

small business mobile app development nz

If you’re a small business owner, chances are you benefit from technology more than larger enterprises. You probably use online accounting apps like Xero to manage your invoicing and accounts, social media platforms to market and promote your business and cloud services like Dropbox for file transfers and storage.

Mobility will be important to you—with smartphones and laptops, you can operate your business anywhere, anytime. So doesn’t it make sense to provide your customers with this same convenience through your very own small business mobile app?

Here are the five solid reasons why mobile app development should be on your ‘to -do’ list in 2018:

1. You’re in Control

When promoting your business on social media, you have less control over what your potential clients will see. Sure they might see your targeted ad on social media—right next to your competitor’s ad. A mobile app allows you to market directly without the ‘noise’ and distractions.

2. App Usage is Increasing

There’s no argument—desktop is out and mobile is in. This means your traditional website is less likely to be the first ‘port of call’ for your potential clients. A recent study by Research firm comScore showed that millennials spend 90 hours a month on mobile apps.

3. A Complete Solution

A mobile app covers all aspects of the business transaction: marketing & promotion through in-app notifications, product and contact information, point-of-sale and customer loyalty (e.g. a points scheme or QR code scan). Best of all, a well-performing app will remain on your customer’s device long after the sale, encouraging repeat business.

4. Your Best Employee

Imagine having a staff member who continually brings in new business, works 24 hours a day, always provides accurate information and actively encourages the sale? A mobile app could be your new best ‘employee’. For many small businesses, taking on extra staff can be a huge gamble, but a mobile app can provide a similar ROI with less risk and more potential for growth.

5. It’s Easier Now.

Mobile app development is a mature industry now and coding tools like HTML5 and Javascript make it highly accessible. New API’s make it easier than ever to build sophisticated features into mobile apps, such as Geo-targeting, which enables you to send special offers to clients based on location.

A mobile app for your small business also demonstrates a commitment to providing your clients with a better sales experience and after-sales service. You need to be where your customers ‘are’ and today that undoubtedly means mobile. Once you’ve made the decision to develop a mobile app (good for you!), the next step is to partner with established professionals in the mobile app development space.

Activate Design are leaders in small business app development, with proven results for our clients. Our specialist team includes graphic designers, creative thinkers, and senior software developers, and we've developed dozens of commercially successful applications around the world. Find out more about Activate Design’s app development service here.


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2018 Best Practices for IOS App Development

ios app developmet nz

Last month we looked at best practices for Android app development. Do the same rules apply to develop iOS apps in 2018?

IOS 11 has brought some significant new features to the platform, including Apple Pay, which allows you to make and receive payments in selected apps.

For users this means frictionless e-commerce transactions on their iPhone or iPad; for iOS app developers, it’s a rich opportunity to monetise their apps and create true e-commerce solutions in the mobile space.

So if you work in iOS app development, what can you do to ensure your users get a ‘best in class’ app experience?

Bring The New

One of iOS 11’s compelling new features is augmented reality (AR) and users will increasingly be looking for apps that use AR in new and novel ways. The Pokemon craze may have cooled off but there are great opportunities to apply AR to vertical markets. A good local example is Augview, who use the technology to visualise underground services.

Machine Learning

Less talked about but equally exciting, is the ability to add machine learning to your app via Apple’s Core ML. This is the feature that makes facial recognition work so well on the new iPhones and will have huge implications for app development, adding the ability to quickly recognise every-day objects, using built-in libraries.

UI Design

Apple has always put design at the forefront of their products and users expect the same high standard in their apps. Apple even provides a useful 'Do’s and Don'ts' page for iOS developers, with tips on how to format your app to make it readable and optimised for touch control.


As of IOS 11, older 32-bit apps will no longer work, so ensuring your app is 64-bit is more than best practise—it's essential to your survival in the app store. It's estimated that over 500,000 apps became obsolete due to this 64-bit requirement. Keeping your app up-to-date and compatible with major iOS releases is ongoing work but equally, it allows you to add new features and keep your users engaged.

App Marketing

The iOS App Store received a major upgrade this year, providing a fresh interface and more tools for developers to promote their apps. The ‘Today’ page highlights new and interesting apps and provides more editorial content than before. Developers with a good ‘story’ should take advantage of this where possible. Search has also been improved and includes the ability to search for developers, in-app purchases, categories, stories, and collections.

Regardless of the platform, best practise app development should include thorough research and rigorous testing, for UX and security issues. In 2018, iOS app development is getting a technological boost with iOS 11’s new features, with mobile payments through Apple Pay set to be the driving force for many new app projects.

Are you an iOS app developer or looking for an app development partner? Activate Design is a design and software development agency. We welcome any opportunities to collaborate on app product design and development. Click here to find out more about what we do, or contact us for more information.


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Posted in Mobile Apps

2018 Best Practices for Android App Development

Android App Development Best Practices for 2018

The release of Android 8.0 (Oreo) is a game changer that is destined to have a huge influence on Android app development in 2018 and beyond.

The Android platform has become fragmented, with many devices running on outdated OS versions. Over 50% of devices accessing the Google Play store in August 2017 were still on 5.x. Oreo aims to solve this by making it a lot easier for device manufacturers to deliver ongoing OS updates.

The benefits for mobile app developers are clear—access to a much larger audience of Android users and the promise of a standardised OS platform to ensure a better and more consistent app experience.

So what are the best practices for Android App development in 2018?

The Need

What need does your app serve? Does it offer something new or improved? Doing market research and workshopping your idea rigorously is definitely best practice and something all mobile app developers should invest in before you invest money and resources. This includes studying your competitors and deciding where your app will sit in the marketplace.

Good Design

A successful app needs a fully developed design before any code is written. Google provides a helpful guide to their Material Design visual language. Working with these style guidelines will make your app feel like a natural part of the wider Android UI. Compelling design is the key to standing out in this highly competitive app marketplace. Poor design is often cited as the main reason why users stop using an app.

User Security

Creating secure apps that protect user information is paramount – nothing defines ‘fail’ more than a serious security breach. The good news? Oreo makes it much easier to push out security updates, but until it’s installed on more devices, developers will still need to ensure their apps work safely on previous versions of Android.


The Android develop community offers many useful tools for optimising your app, including Proguard, which will remove unused code and reduce your APK file size. The Android Debug Database is another great tool for debugging databases and shared preferences in Android applications.


It’s important to test your app for issues such as faulty code and memory leaks but also from a functional, UI perspective. Get users to test your app before its release using real devices, not just emulators.


Keep your code up to date and be sure to act quickly on any user feedback you receive through the Google Play Store. Users expect to get updates that not only fix issues but provide improvements. In fact, the key to ongoing user engagement is to connecting with your users, meeting their needs and delighting them with unexpected new features.

Prepare For Success

Unless your app targets a specific niche, it has the potential to attract huge numbers of users—so be prepared! You need to factor scalability into your design and development, so your app continues to grow and caters to the needs of its users.

As Android 8.0 Oreo takes hold in 2018, Android app development will have a unified and cohesive platform that will provide increasing opportunities to reach a larger user audience with apps that work better, are more secure and provide longer-term revenue for developers.

Are you an app developer? Activate Design is a design and software development agency. We welcome any opportunities to collaborate on app development projects. Click here to find out more about what we do, or contact us for more information.

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Posted in Mobile Apps

10 "Must-have" Mobile App Promotion and Marketing Strategies

It’s hard to believe it's been less than ten years since the start of the app revolution, and the breadth and ubiquity of mobile app usage have created whole new sources of revenue, marketing opportunities—even entirely new businesses.

But it’s a jungle out there in the app world and your cherished new mobile app could easily get lost in the digital vines without an integrated mobile app marketing strategy. The purpose of most mobile apps is to extend your company’s presence into the mobile space, providing your customers with a new and convenient way to access your products. So a successful mobile app promotion needs to place your app in the context of a wider marketing strategy that provides a seamless experience for users.

10 Mobile App Marketing and Promotion Strategies


Here are 10 of our favorite mobile app promotion strategies, ranging from subtle persuasion to blatant promotion, that are proven to get results.

1. Social Media

If you already have a social media presence, marketing your app through these channels should be number one on your to-do list.

2. Promotional Material

It's a no-brainer really—if you’ve gone to the trouble of developing a mobile app, make sure you market it through your company branding and promotional material.

3. Microsite

Develop a simple landing page or microsite that focuses on your app. It could include a blog, reviews, product demonstration videos and of course, links to the appropriate app stores.

4. Product Video

For some apps, a simple product video is a great tool for showing off your app and promoting it through Facebook Ads and YouTube clips.

5. App Store Optimisation

Once they’re in the app store, make it easy for potential users to find your app with a simple and memorable title, appropriate keywords and an attractive icon.

6. Make your App Social

In-app sharing is a powerful way to promote your app to your users and it has also been shown to increase the likelihood that users will keep using the app.

7. Improve Your App

Every app needs tweaking, and you need to keep on top of any issues and negative user feedback to ensure word-of-mouth marketing remains positive.

8. Expert Reviews

Every business sector has influential online commentators who hold a lot of sway with your potential customers. If you’re confident in your app’s quality and effectiveness, getting a positive online post from these individuals can strengthen your credibility amongst your target audience.

9. Make the App Compelling

One of the best ways to maintain ‘the buzz’ about your app is to ensure users keep using it! The best apps use subtle behavioural design tricks like variable rewards, gamification and habit-promoting techniques to keep users engaged and loyal.

10. TV Advertising

If you have the budget—promotion through TV advertisements can be very effective for your mobile app, especially if it’s uptake is encouraged through competitions or limited time offers. People tend to watch TV with their devices close at hand, so your app could be downloaded before the ad break finishes!

One final thing to consider when developing your mobile marketing strategy—how mobile friendly is your company website? Although mobile apps deliver a richer and more complete mobile experience, your website should also provide ‘app-like’ features for your users, allowing them to access your products and services with finger-friendly buttons and menus.

Activate Design is a design and software development agency. This sets us apart from other companies—we provide a seamless process from design and development, through to completion and delivery of the project. Click here to find out more about mobile apps, or contact us for a free quote.


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Posted in Marketing

7 Things About Mobile App Development Your Boss Wants To Know

7 Things About Mobile App Development Your Boss Wants To Know

The smartphone is essentially a digital Swiss army knife, enabling people to do so many things. And mobile apps are the “blades” and “tools”. Millions of apps are already available today, and the numbers keep growing.

Your business may be in the process of developing an app right now, which is good. It’s an excellent way to keep pace and cash in on a growing trend. But since you’re still in that process, it helps to know these seven tips for better mobile app development.

1. Program “Native” Apps

There are many fraudsters out there claiming that what they have are “apps”, but in truth are just launchers for mobile sites. If this is the case, then it’s no better than using your phone’s built-in web browser to browse the site. In short, an “app” that’s just a launcher for a mobile site is a complete waste of resources. It also tells people that the developer has no idea of the proper methods of application development.

Instead, develop what’s known as a “native” mobile app – one that works offline for most functions, while only requiring internet access to access data from the servers. Take the Twitter app, for example. When you’re offline, you can still read recent tweets, and you can even compose your own tweets. But you can’t get new tweets or send out the tweet you just composed. That’s the hallmark of a native app – it can still work offline, albeit in a limited way.

With this setup, the app can work even in areas with weak or spotty internet connections. And this is the idea because when people are mobile, internet connections are not always consistent.

2. Mind The Ads

Advertising within an app is indeed a good way to keep it free. But too much of anything is a bad thing. Therefore, a good rule to follow in mobile app development is to never let ads interrupt the user when he’s doing something important. Intrusive adverts are among the most annoying things that people complain about many apps. So if you are to put advertising within your apps, keep them within reasonable boundaries.

3. It’s Not Just About The UI, but the UX

UI means user interface, while UX is user experience. Certainly, good UI is important, but that isn’t everything in application development. The UI and everything else a user interacts with is called the frontend. Equally important is what the user doesn’t see, which is known as the backend. This includes online payment portals, file servers, account management, cyber security features, booking modules, and other such components. Both the frontend and the backend contribute to a good user experience, and UX is often the better quality used to describe how well an app was developed. If the UI is great, but many backend components fail, a very bad UX is the result. Mobile app developers should always aim for good UX.

4. Push Moderately

Push notifications are a staple in mobile apps. They usually remind the user to perform certain actions, important or otherwise. The latter is where it becomes problematic – if the notification informs the user of something not important to him, it becomes annoying. For this reason, many apps give users the choice to disable certain notifications or to disable them entirely. Part of good application development is letting the user decide what’s important to them, and the notifications area is usually where this decision is made.

5. Watch Those Permissions

This usually is visible to Android users, where the Google Play Store gives the user what an app needs access to before letting the user download the app. In iOS, it’s a lot more subtle, but users can see that as well in the Settings. Users are very cautious about permissions because they don’t want apps to steal personal data behind their backs. So if your app doesn’t require them, don’t ask for permissions to location, call logs, SMS messages, camera, microphone, and other unnecessary things. Remember that users are wary of downloading apps with dodgy permissions. If you want their trust, this part is very important.

6. Listen to Feedback

Users usually leave reviews in the App Store / Play Store for others to see. More often than not, you’ll find things they don’t like about your app. Constructive or not, this feedback is actually a goldmine to improve your application development. If you take a good look at those comments, most likely there are valid concerns raised, such as a laggy UI, slow login process, payments not being processed properly, lack of confirmation of user actions, and other such things. These things are important to the user, and therefore you must take action. Fix the problem, or find a way around it that will not inconvenience the user. Then push out an update for your app once done. The users will thank you for it later on.

7. Develop for both iOS and Android

Last, but certainly not the least, you have to consider both types of users. Not everyone has an iPhone, but not everyone has an Android phone either. Staying exclusive to one mobile OS severely limits your user base. A good principle of mobile app development is making your apps available to both types of users. That way, you are truly democratizing your apps, allowing anyone to use them regardless of the kind of phone they have.

Now that you have these application development best practices in mind, it’s time to start creating. If you need a few more hands to help you out, Activate Design would be glad to do so. Get in touch with us to know more about how we can help.


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Posted in Mobile Apps

10 Things Competitors Can Teach You About App Marketing

Ten Thing Competitors Can Teach You About Mobile App Marketing

Nearly everyone uses a smartphone these days. And people use them to do nearly everything, from reading the news to booking hotel rooms. In fact, before 2015, a study by Smart Insights revealed that the mobile user base surpassed that of the desktop by about 400,000 users. That was two years ago; most likely that number is much bigger today.

At the core of the smartphone software industry are apps. Ever heard of the old saying “there’s an app for that”? Yes, that already is an old saying; it’s been around for a really long while now. Which means apps have also been around for a while. In actuality, apps are now everyday parts of life as much as coffee is for most people. Our modern world runs on apps and will continue to for a long time.

Because of this, competition in the marketplace of apps is also quite tight. Cyberspace is the new ad space, with millions of apps aiming for attention left and right. For the new guys in this space, you might be asking what the best app marketing strategy is. How can you get people to notice your apps? How can you put a smile on their face each time they use your apps?

Well, here are ten things you should consider for your app marketing strategy. These are what the most successful app marketers do, so you’re learning from the best.

1. Advertise on Mobile

Of course, you want to reach your potential clients using platforms they’re already using. And since people are on their phones most of the time, it makes perfect sense to reach them through their phones. Focus most of your advertising efforts on mobile – in other apps, mobile web, YouTube, Facebook, etc. That way, you’ll reach your intended customers a lot easier than in any other advertising platform.

2. Leverage the Power of Social Media

Most of the apps people use are social media apps. Therefore, you can take advantage of that in your app marketing strategy. Advertise your apps on Twitter, Facebook, Instagram, etc., and people will surely find out. With the amount of time most people spend checking social media apps on their phones, it’s nearly impossible for them to not notice.

Speaking of social, it’s also a great idea to allow people to spread the word themselves. Once they’ve used your app and found it good, give them the opportunity to tell others about it. That way, you get free advertising from your very own clients.

3. Cash in on Trends

The digital world is full of hashtag hype. Anything, once enough people post about it, can become a trend. In mobile app marketing, taking advantage of trends is itself, a trend. All you have to do is find a popular topic that relates with your app and, in a way, makes a fuss about it. Build hype around that trend, and drop your app right into it. That way, you’re making your app more #relatable and #relevant.

4. Get Feedback

If you want to win in the app game, you’ll also have to eat feedback for breakfast. After all, there’s a saying that goes “Feedback is the breakfast of champions.” And who better to give you feedback than your apps’ users? Ask them to give reviews of the app and/or a rating in the App Store / Google Play store. The more positive ratings your apps get, the more people will likely download them. Apps that lack good reviews and ratings cause people to be cautious, and they might even think those apps are dodgy.

5. “Try Before You Buy”

Many paid apps these days have a sort of “free trial” option, where you can use the app but with limited functionality. This is an excellent method of app marketing because users get to experience the app firsthand. Once they’re convinced that the app does its job well, they’ll soon want to unlock its full functionality – of course, by purchasing the full version. You too can do this by offering two separate versions of your apps – a free “lite” version and a paid “pro” version, for example.

6. Take Advantage of Push Notifications

Because people do so many things on their phones, they tend to forget quite easily. That’s where push notifications come in. You can slide in special offers, discounts, and gentle reminders to your users through those push notifications. Yes, some of those reminders could be to purchase the full version of your apps. Talk about a way to push your app marketing strategy forward, eh?

7. Avoid Intrusive Advertising

We did mention using in-app advertising in #1, but let’s be real: Too much of anything is a bad thing. One thing that users hate the most is advertising that interferes with what the app is supposed to do. That’s a big no-no in app marketing. Never ever interrupt the user in the middle of something important. Instead, move the ads to the bottom, or let the ads wait until the user is done with the important stuff.

8. Sell them on the Experience

Selling the app is a good thing, but selling the experience of using the app is better. Sure, you may have the app, but what does it mean for the user? If it means accomplishing more work in less time, for example, then integrate that idea into your app marketing strategy. People can relate better to experiences than just computer code or interface design. Thus, tell them about the things the app can do for them and how it can improve their lives.

9. Use Content Marketing

In today’s internet, content is king. There’s so much information available online, but not all of it is reliable. Put yourself on the “reliable” end by producing useful content. Write about why people need your apps. Use social media to post snippets of what your apps can do. For extra credibility, you can even contact bloggers, tech reviewers, and tech journalists to feature your apps. Having these influential people on board will certainly be the big boon to your mobile app marketing.

10. Be Adaptable

The digital world changes as fast as trends come and go, and it’s also unpredictable. With this in mind, your app marketing strategy must always be ready to adjust. What works today may no longer work next week, but what works tomorrow may still work next month. Therefore, it’s useful to track your analytics – conversion rates, number of positive reviews, and such – and adjust your strategy accordingly. Keep what works, and throw out what doesn’t.

Apps will continue to dominate the online world. Your business will certainly benefit from the power of mobile apps, so best get started right away. And if you don’t know how to make an app, we have you covered. Activate Design offers app development services at reasonable prices to help your business cash in on the mobile trend. Contact us if you’d like to know more.


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Posted in Mobile Apps

13 Amazing Facts About Mobile App Development

smartphone app development NZ

Since the advent of the smartphone, mobile apps are quickly taking over areas of life such as communication, entertainment, shopping, and more. For businesses, mobile app development is becoming a necessity to keep up with consumers’ needs. Mobile application development is a very broad field; to help increase your awareness, here are 13 amazing facts about mobile app development.

1. Tablet sales are expected to match computer sales within the next two years. With mobile app development taking precedence over websites for functionality, there’s less need for personal computers and an increasing need for mobile devices like tablets and smartphones.

2. Mobile apps are used more than websites. A common assumption is that mobile applications are used less compared to websites. However, people actually spend 87% of their time on mobile apps, making mobile app development a must for businesses.

3. Mobile apps can be developed on multiple platforms. Good app design in NZ is essential because there are different operating systems and different programming languages per platform. Developing mobile apps on multiple platforms is essential in gaining the widest potential audience and maximizing earning potential.

4. 74% of mobile app developers use two or more platforms at the same time. In a 2011 research, it was shown that 80% of developers develop apps for Android, iOS or both. Developers that don’t develop mobile applications for at least one of the two major platforms generally have half the revenue of those that do.

5. iOS is the platform most developers use first. 42% of developers choose iOS as a mobile app development platform, while 31% choose Android.

6. iOS is a superior competitor to Android. Across all competitive points except for cost and how easy it is to learn as a development platform, iOS has more advantage over Android.

7. Android is the most bought mobile operating system in the world. In 2012, 70% of smartphone sales had Android operating systems.

8. Advertising is the most popular source of revenue for apps. In app advertising, revenue is expected to reach $16.9 billion dollars by 2018. 38% of mobile developers use ad revenue, while in-app purchases are used by 37% of developers as revenue.

9. 63% of millennials preferred to make purchases on mobile apps. However, 21% of millennials would be turned off from a business they had a poor app experience with, and 31% would not recommend the business to others. Good mobile app design is important in establishing a good brand.

10. There are 5 million apps available to download. There’s a wide range of mobile applications available, with 2.2 million on Google Play, 2 million on the Apple App Store, and 0.7 million in Windows. Good app design in NZ is essential in making your application stand out. In fact,

11. Every day, on average, 4′375 apps are released on the Google Play Store, while on the Apple App Store, an average of 1′082 apps are released daily.

12. The estimated number of app downloads in 2017 is 269 billion. This would be 33 apps for every person on the planet. Meanwhile, in 2016, there were 493 million app downloads per day. However, in developing mobile apps, one has to ensure that the app provides a great user experience and won’t be deleted immediately.

13. 60% of Apple App Store apps have never been downloaded. Meanwhile, after less than 72 hours, more than 70% of downloaded apps are deleted.

Good app design for NZ businesses is more important than ever to deal with multiple platforms, differentiate a business from the competitors, and give users a great experience.

Activate Design has a firm understanding of the application design and development process and can help you maximise the opportunities this new exciting media has to offer your business. To know more, visit our smartphone app development page, or contact us now.

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Posted in Mobile Apps

10 Reasons Why You Should Invest In Mobile App Development

Mobile Apps Development NZ

Mobile apps are taking over, not only in areas of social media and telecommunications, but also in business, shopping, and commerce. Investing in mobile app development for your NZ business is essential for its growth. Here are ten reasons why.

1. Reach a Global Audience
In the digital age, nearly everyone has internet access, and most internet traffic comes from mobile devices. Mobile application development in NZ allows businesses to reach a global audience and connect with customers from all over the world, promoting market expansion and increasing opportunities for business growth.

2. Accessibility
Having a website for your business is good, giving customers a place to visit for information about your products and services. However, investing in mobile app development will let you virtually put your business in their pocket. Mobile apps allow customers to access all they need about your business in one tap, anywhere and anytime.

3. On-the-go advertising
Whether they’re at home, commuting, or at work, mobile applications let consumers access a customer-friendly place for your business. This easy accessibility and regular use of your app will reinforce your business and brand, making consumers more likely to come to you for purchases.

4. Brand Recognition
Mobile app development in NZ can do wonders for brand promotion. Application development will land your business in the Android and iOS app stores, leading to many potential customers who are searching for the services you offer to stumble upon it and download. A great, well-developed, user-friendly mobile app will leave a lasting impression on customers and help build a reputable brand.

5. Value Creation
Having a mobile app makes businesses’ products or services more trustworthy for customers. 96% of the top 50 online retailers in the UK and 94% of top 50 retailers in the US had at least one mobile app. It also makes businesses more professional, as most companies nowadays have mobile applications.

6. Social Platforming
Investing in mobile app development can give your business exposure in many ways. One of these is making your app a social platform. First of all, you can add features like posts, forums, and in-app messaging that allowing customers to interact with each other, discuss and review products, and help build an active community centered around your product or service.

7. Increased Customer Engagement
Mobile apps give consumers a seamless, all-in-one experience with your business, putting your business right in the palm of their hand. Apps businesses reach their clients more effectively; in the same way, clients can directly receive all the content you put out and easily contact you. This efficient communication helps greatly in improving the relationship between consumer and business.

8. Better customer service
Good mobile app development provides customers with everything they need to know about your product, as well as a quick method of communication with staff. Consumers will be able to make mobile transactions, get notified about offers and announcements, view product reviews, and so much more, all without entering a single store.

9. Increased sales and mobile transactions
With the advent of services like Paypal and Amazon, online commerce is growing popular. According to Internet Retailer, adopting a mobile-focused marketing approach for 500 companies resulted in an 80% increase in sales, with 42% of mobile sales coming from applications. Investing in mobile app development in NZ is therefore essential for better sales.

10. Easier Market Research
Market research is essential to businesses. Mobile apps can quickly and effectively collect consumer data and consumer preferences. This will help you present them with content that they’re interested in, giving them a user experience tailored to their needs.

Activate Design has a firm understanding of the application design and development process and can help you maximise the opportunities this new exciting media has to offer your business.

To know more, visit our app development service page.


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Posted in Mobile Apps

Welcome Back! 9 Tips to Generate Repeat Visitors to your Site

9 Tips to Generate Repeat Visitors to your Site


If you’re a business owner or look after the marketing for your company, you’ll already appreciate how important good website traffic is to your business. Some organisations devote a lot of resources to attracting new customers, but the real gold lies with Repeat Visitors.

New visitors are probably still researching and comparison shopping. Unless you are trading in very low-value products—people don’t usually buy first time. Make no mistake, that first visit is pivotal, and a well-structured website will hold their attention long enough for them to ‘mentally bookmark’ your site and it’s products or services (or you can go one better and provide a javascript button so they can bookmark your site with ease!).

Repeat visitors know what they want and are often purchase ready. A returning user is also more likely to share your product information, interact with your brand, provide reviews and recommend your site.

 Related: Sign up to our Small Business Marketing course to bring more repeat visitors to your site or business.

So how do you generate repeat visitors and ultimately, valuable customers? In this article, we look at nine simple ways to improve your site’s ‘stickiness’ and make your visitors come back for more.

1. Reduce Your Bounce Rate

To reduce your bounce rate, make sure your site loads fast, uses simple, standard menu terms (e.g., Blog, About Us, etc.), is easy to use and looks professional. Visitors who reach your site via a search query (e.g., ‘web design Christchurch’), want to see a site that matches their search keywords, so they know it’s relevant to them. Your site shouldn’t be about how great you are—its purpose is to solve your customer’s problems or needs.

An often overlooked step in website design is user-testing. A bad UX experience can discourage user from re-visiting your site. So make sure site navigation is easy and intuitive, and product ordering is pitched at novice-level.

2. Reward Them

Generate more repeat customers by rewarding them for their loyalty, whether it’s a points scheme, discounts, free shipping, etc. First-time users who opt in for more information can be enticed back to your site through specials and exclusive offers. Create special events for them or hold invitation-only webinars.


3. Contact Options

Everyone communicates differently so make sure you provide options: phone, email and social media links. Live chat is the third most preferred communication option for users and it scores high satisfaction rates. It can be much better for your company profile when issues or disputes are resolved privately through live chat, rather than playing out publicly on social media.

4. Keep it Current

A website that isn’t updated frequently is a turn off for repeat visitors. Make sure your blog section has new posts. If you post infrequently, don’t display the date of your post—it’s a dead giveaway for out-of-date content.

5. Make it Social

Users don’t just browse; they want to connect, share, comment, and engage with other visitors. You can generate more leads by growing your website into a community where users can contribute. Allow people to comment on a forum and you can be sure they will return to your site to check for responses. Wish lists allows visitors to interact with your site and offer you a golden opportunity to ‘re-market’ to them when the product becomes available or on special. When adding social media links to your site, the Follow button is more powerful than the Share button for generating repeat visitors. A user may share your web page or product once, but a user who follows you will receive ongoing exposure to your business.


6. Opt-In

You can turn first-time visitors into repeat users through an opt-in approach. For e-commerce sites, you can incentivise users to create an account on your site so that you can provide a more personalised service. For small businesses, a free offer (an e-book or a discount voucher) in exchange for a user’s email address is a great way to build up your mailing list. From there, you can email newsletters and special offers to encourage repeat traffic.

Pop-ups can sometimes be distracting but a simple ‘Hello & Welcome’ light box for first-time visitors helps acknowledge them and provides an early opportunity for them to opt-in and provide you with contact information.


7. But Wait! There’s More!

Page elements such as Related Posts, Recently Viewed or Recommended Accessories are simple but effective devices for extending visitor browsing time and delivering a more personalised experience to the user.


8. Google Remarketing

When users visit your site but leave without making a purchase or leaving contact details, all is not lost. Google Remarketing is an AdWords tool that allows you to direct advertising to visitors of your site (or even specific sections of your site), while they browse elsewhere on the internet.

9. Two Audiences

Your site needs to cater to both new and returning visitors, two subtly different audiences.

New visitors may not know much about your product or even your industry, so options like a Start Here or a Most Popular section on your site can provide a useful entry point for them.

Return or repeat visitors are likely to be knowledgeable about your site, so you need to keep them engaged with fresh content. Be the first to post new information relevant to your industry and build this into your mailing list and social media campaigns, to encourage these users back to your site.

If you’d like to discuss how you can improve your site’s ‘stick’ability—get in touch with us here at Activate, we’re always happy to offer advice.


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Taking on the Big Boys: The Best Internet Marketing Strategies for Small Businesses in 2017

Taking on the Big Boys: The Best Internet Marketing Strategies for Small Businesses in 2017

For consumers, the internet is an incredible resource for product information, reviews and price comparisons. For small businesses struggling to reach their market, this could be a bad thing, but it needn’t be.

Related Read: The Best Advice for Local Businesses from the Top 60 Marketing Experts

Sure, it's hard going trying to compete with big box stores or the multi-national e-tailers, but using some smarter internet marketing strategies tailored to your business—you can cut through to those high-value customers who appreciate the personalised service and quality products you have to offer.

Successful internet marketing for small businesses is all about planning ahead—developing strategies and a schedule that you can roll out through the year. Being prepared in this way helps keep costs down too, as you won’t be making last minute, hasty marketing decisions that might be expensive and ineffective.

Here are some of the technologies and internet marketing tools that will put you ahead of the game in 2017:

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1. Mobile, Mobile, Mobile.

We shouldn’t need to remind you that a mobile-optimised presence (website, apps, social media) is almost compulsory these days. Google will pretty much ignore you if your site isn’t mobile-friendly. Mobile overtook desktops in terms of usage way back in 2015, and your customers carry them everywhere, all the time. So make sure your app or mobile website is location aware and can deliver your clients localised information.

What other trends will influence how we market our business on mobile? Expect to see more e-commerce functionality appearing in the apps for social media platforms like Facebook, Instagram and Pinterest. Google will start to include Apps and Web Apps in their SERP’s (Search Engine Results Pages), particularly when that search is instigated on a mobile device. This means even Apps can be SEO-optimised. Single-page, Javascript based apps are relatively easy to create and can serve as mobile sales-oriented landing pages.

2. Video.

Video courtesy of: Take One Business Communication

Whether it be video ads, video podcasts or YouTube How-Tos—video-based content ranks highly in Google’s algorithms and when you provide credible, informative video content, you will get noticed. Video quality is a subjective matter–clear sound and a stable picture are minimum requirements but don’t feel you need to spend a great deal on ‘production values’, your clients may well appreciate something less slick as long as it’s honest, authentic and informative.

3. Augmented Reality (AR)

Augmented reality apps are expensive to develop and somewhat out of reach for small enterprises. However, there are marketing opportunities to be gained from staying abreast of this technology. Pokemon Go was a great example of a gaming app that provided unexpected spinoff benefits for businesses; who used it to attract customers to their premises. While Pokemon Go has waned in popularity, it is only the first of many apps in development, and we will see many more business-oriented AR apps in the near future.

4. Live Video Streaming

Platforms like Facebook, YouTube and Periscope have brought simple, low-cost live streaming to everyone and for small businesses with a good following on social media, it's a brilliant way to connect with your customers (and more importantly, see who is connecting with you).

5. Native Advertising

Native Advertising

There are differing views on what constitutes native advertising, but for many a good definition is:

“Paid content that matches a publication’s editorial standards while meeting the audience’s expectations.” 

So we’re talking here about sponsored content, written and designed to fit in with the rest of the publication or website. For a small business, this could entail writing a guest blog post for a third-party website related to your industry. The secret is to provide genuinely useful information, tips or advice. You need to be upfront about your company—don’t try to disguise the content as pure editorial, as readers will see right through that ploy. You can offer a discount or a special offer as a call to action, but generally it’s best to be low-key and not 'hard-sell', as you may create a negative impression.

Joline Buscemi has an excellent blog post on the good (and evil) of native advertising. Her advice? Don’t try to trick the audience, just give them useful information and, if appropriate, make it entertaining.

6. Be Immersive

This may not suit all small businesses but if you’ve got something great to show your customers, why not go total immersion? Using 360-degree video, virtual reality or even live webinars, you can create a memorable experience that creates a buzz and is likely to be shared widely. Live webinars provide an excellent opportunity to personalise your marketing to suit a particular audience and also garner valuable feedback from your clients. The networking company Cisco make a good point on their blog regarding live webinars: make sure you record them. 300% to 500% more people watch a recorded webinar than attend a live one.

7. Partnering

Make Your Business Thrive Through Partnerships

Recently I went to a local glazing company to buy a sheet of glass. After some discussion, it was clear that a sheet of perspex was going to suit my needs better. This company immediately gave me the business card of a nearby plastics supplier. These cards were displayed prominently in their reception. This is a good example of the benefits of partnering with a complementary business. Similar arrangements can be made in the online space—everything from simple cross-links, guest blogs, even agreements to sell each other’s products. Vend have a great blog post that outlines what you need to consider when partnering with other businesses.

Above all, successful internet marketing for a small business means you need to Be Different (it worked for Apple!). Try something different, whether it's a new technology or creating truly original and useful content for your customers. Make sure your online brand is unique, recognisable and nothing like your competitors.

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